Please read these Terms of Service carefully before using DropQueue. By creating an account or using our Services, you agree to be bound by these Terms. If you do not agree, do not use DropQueue.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and DropQueue, Inc. ("DropQueue," "we," "us," or "our"), governing your access to and use of the DropQueue platform, website located at dropqueue.co, and all related services (collectively, the "Services").
By accessing or using our Services, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction), have the legal capacity to enter into a binding agreement, and agree to these Terms and our Privacy Policy.
2. Description of Services
DropQueue is a social media management platform designed for music artists and content creators. Our Services include:
- Scheduling and automated publishing of content to connected social media platforms (TikTok, Instagram, YouTube, and others)
- AI-powered caption and hashtag generation
- Automated comment management and response tools
- Cross-platform analytics and performance reporting
- Content queue management and organizational tools
DropQueue acts as an authorized third-party application connecting to social media platforms via their official APIs. We are not affiliated with, endorsed by, or an official partner of TikTok, Instagram, Meta, YouTube, or Google, except as recognized through their respective developer programs.
3. Accounts and Registration
Account Creation
To use DropQueue, you must create an account using a valid email address and password. You agree to provide accurate, current, and complete information and to keep this information updated.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at security@dropqueue.co of any unauthorized use of your account.
One Account Per User
Each user may maintain one individual account unless you subscribe to a Team or Label plan, which explicitly permits multiple artist accounts. Creating multiple accounts to circumvent usage limits is prohibited.
4. Acceptable Use
You agree to use DropQueue only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Post, publish, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
- Infringe the intellectual property rights, privacy rights, or other rights of any third party
- Use DropQueue to spam, send unsolicited messages, or engage in deceptive practices
- Attempt to gain unauthorized access to our systems, other users' accounts, or third-party platforms
- Use automated tools, bots, or scrapers to access DropQueue other than through our official APIs
- Reverse engineer, decompile, or disassemble any part of the DropQueue platform
- Resell, sublicense, or commercially exploit the Services without our written permission
- Use the Services in any manner that could interfere with, disrupt, or damage the Services or servers
- Violate any applicable local, state, national, or international law or regulation
6. Your Content
Ownership
You retain all ownership rights to the content you upload to DropQueue ("Your Content"). These Terms do not transfer any intellectual property rights to DropQueue.
License to DropQueue
By uploading content to DropQueue, you grant us a limited, non-exclusive, royalty-free license to store, process, transmit, and publish Your Content solely for the purpose of providing the Services to you. This license terminates when you delete the content or close your account.
Your Representations
You represent and warrant that: (a) you own Your Content or have the necessary rights and permissions to upload and publish it; (b) Your Content does not violate any third party's intellectual property, privacy, or other rights; and (c) Your Content complies with all applicable laws and these Terms.
7. Payment and Subscriptions
Subscription Plans
DropQueue offers free and paid subscription plans. Paid plans are billed on a monthly or annual basis as specified at the time of purchase. All prices are in USD unless otherwise stated.
Billing
By subscribing to a paid plan, you authorize DropQueue to charge your payment method on a recurring basis. You are responsible for ensuring your payment method remains valid and up to date.
Cancellation and Refunds
You may cancel your subscription at any time through your account Settings. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial subscription periods, except where required by applicable law.
Free Trial
We may offer free trial periods for paid plans. At the end of a free trial, you will be charged for the applicable subscription unless you cancel before the trial period ends.
Price Changes
We reserve the right to change our pricing with at least 30 days' notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.
8. Termination
You may terminate your account at any time by contacting us at hello@dropqueue.co or through your account Settings.
We reserve the right to suspend or terminate your account, without prior notice, if we determine in our sole discretion that you have violated these Terms, engaged in fraudulent or illegal activity, or if your use of the Services poses a risk to DropQueue, other users, or third-party platforms.
Upon termination, your right to use the Services ceases immediately. We will delete your data in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or free from harmful components. We do not warrant that content published through DropQueue will reach its intended audience, achieve any particular engagement metrics, or comply with third-party platform policies at any given time.
DropQueue is not responsible for the actions or content of third-party platforms, and we do not guarantee the continued availability of any third-party API integration.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DROPQUEUE, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.
IN NO EVENT SHALL DROPQUEUE'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO DROPQUEUE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless DropQueue, Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third party's rights.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.
If you are located in the European Union, you may have additional rights under applicable consumer protection laws that cannot be waived by contract.
13. Changes to Terms
We reserve the right to update these Terms at any time. When we make material changes, we will provide at least 14 days' notice by email or by posting a notice on our website. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance.
If you do not agree to the revised Terms, you may terminate your account before the effective date of the changes.